Dental Insurance Your insurance policy is a contract between you and your insurance company. Please be aware that plans vary greatly and insurance companies may not pay for all your dental costs. Any deductibles or copayments will be due at the time of treatment. As a courtesy to our patients, we file all insurance claims on your behalf. We are currently in-network with DELTA DENTAL and HEALTHY KIDS DENTAL. We may be out-of-network with other plans, but we will still work with most of those plans. You may not see a significant difference in coverage with an out-of-network plan. Ultimately, you are responsible for your total obligation if your insurance benefits result in less coverage than anticipated. If you have questions about your insurance benefits or the cost of your treatment, our team is always happy to assist you. Do you accept CareCredit payments? We are pleased to accept CareCredit in our office. CareCredit is different from a regular credit card. It's specifically designed to cover out-of-pocket medical and dental care expenses. CareCredit offers special financing plans not available with other credit card options, including no-interest payments within the promotional period payment plan or long-term financing. Our team would be happy to provide you with more information and can guide you through the application process. You can also visit www.CareCredit.com What kind of payment options do you accept? We accept cash, personal checks and money orders. We also accept Visa, MasterCard, Discover and American Express. Payment is due at the time when services are performed How do I schedule an appointment? You are welcome to either call our office at 616-217-3992 to schedule your appointment or request one online, and we will contact you to confirm your selection. Is your office accessible to patients with disabilities? Absolutely. Please let us know ahead of time if there are any special arrangements required. We are happy to accommodate you in any way we can. Our office was designed following ADA standards and guidelines. Are you accepting new patients? Yes. We are happy to accept new patients at this time. We look forward to meeting you! What are signs you should schedule a dental appointment? Expand Most individuals require twice-yearly dental exams and cleanings to maintain optimum oral health and wellness. We encourage you to reach out to schedule an exam between routine visits if you are experiencing signs or symptoms of dental problems or have additional concerns. These include tooth pain or sensitivity, red or bleeding gums, damaged or fractured teeth persistent bad breath, a dry mouth, facial pain or swelling, a sore that won't heal, or anything else you may have questions about. Our team will be happy to evaluate your area of concern. I am Pregnant - Can I come in for an appointment? Expand Yes. It is extremely important to care for your oral health, especially during your pregnancy. We are up-to-date on the very latest recommendations and can provide you with information throughout your pregnancy and what you can expect when it comes to infant oral health as well. Please bring with you the name, address and phone number of your OB/GYN. For more information on dental care while pregnant. For more information, Dr. Kimmel recommends the resource www.healthychildren.org/tinyteeth from the American Academy of Pediatrics. What do I neeed to bring to my first appointment? Expand Please fill out your new patient paperwork online prior to your appointment. This allows our team to prepare and be able to provide you with the best possible care. If you are transferring from another office, please call and request a records release form from us, which will allow us to request your records be sent to us. You may also contact your dentist directly and request your records be sent to our office or e-mailed to our HIPAA compliant e-mail. email@example.com Please also bring with you: A photo ID Your insurance card, if applicable A list of current medications and medical conditions The name, address and phone number of your primary care physician. What can you expect on your first visit? Expand We are happy to welcome you to our practice! We start every new patient appointment with a get-to-know-you conversation where you will meet with our doctor and share any concerns you may have. This is also an opportunity for you to share your thoughts and feelings on your dental health and allow us to learn more about you. Together, we will review your medical and dental history. At this appointment, we often will take full-mouth x-rays, evaluate the health of your teeth and gums, provide a head and neck exam and oral cancer screening. After this, the doctor will share any significant findings on your oral health and work with you to create a customized dental plan if necessary. This first appointment will typically take around 60 minutes. We cannot guarantee that you will always be able to receive a dental cleaning at this initial new patient appointment, as we will value thoroughness and quality in this first exam. As a result, we may recommend scheduling any cleaning related appointments for another day. At the conclusion of your new patient appointment, we can also discuss preventive measures required to keep your smile in tip-top shape. Our goal is for all of our patients to be able to achieve long-term oral health and wellness! What is your cancellation or rescheduling policy? Expand We respect your time and ask that you return the courtesy. If you need to cancel or reschedule an appointment, we require at least 24 hours notice. If you miss an appointment without providing 24 hours notice, a fee of $50.00 will be charged to you. This fee cannot be billed to insurance and will be your direct responsibility.